Talk about service ...

Is customer service dead? Like, do companies and people on the other end of the phone just not give a shit anymore?

Just now I called a local animal hospital to bring Lucy in (minor eye issue, don't want it to get worse) and the woman who answered the phone garbled the greeting so badly that I had no idea what she was saying or if I was even calling the right place. I asked if it was the right clinic and she moodily mmhmmed at me. I said I was hoping to bring my cat in either Saturday or next Monday (figuring Saturdays were completely booked like any other doctor). She said okay and asked me when I wanted to bring her in ... um, I'd just said Saturday or Monday. So I repeat that and she's maintaining her mood to ask me which day I prefer. We then got into a round of 'what time?' 'what time do you have open?' 'whenever you want ...' as if I'm psychic enough to realize that. She could have simply said 'We are pretty wide open that day starting at 8am, do you have a specific time in mind?' But no. I got attitude and vague comments.

( And now, my major run-in with UPS )

I WANT MY COFFEE AND I WANT IT NOW

On Twitter ...

Me: Someone left less than 1/3 of a cup of coffee in the pot but didn't make a new one ... I put it in a cup and left it there to show them
zubeneschamali: That's the kind of passive-aggressive thing grumpy!Jensen would do to oblivious!Jared. #justsayin
Me: #writewhatyouknow

And then I remembered that weeeeeks ago, I told a friend that I wanted to start a blog with anonymous workplace complaints. I had a killer name at the time ... now all I can come up with is I WANT MY COFFEE NOW: And other workplace problems.

*thinking*

ETA: I'm now trying to brainstorm names with my brother LOL

Your Mother Doesn't Work Here: Passive Aggression in the Workplace
Your Mother Doesn't Work Here and Other Messes She Won't Clean Up